3 ways to not get frustrated with utility company phone calls
Liaising with utility companies involves a whole new skill set. Get this wrong, and you’ll get seriously frustrated, to the point of slamming down phones and blaming individuals there for causing this. It’s important to dig a bit deeper though to look at the system and how it unfortunately just doesn’t help, and to take the personal factor out of it.
The pressure is on to get prices down, so all the utility providers like npower, Swalec, Eon, Scottish Power are all competing to get the lowest price and best customer service. They don’t necessarily supply your power, so you can be on the south coast having physical electricity cabled by a-another to your home or business, while agreeing to go with a northern-based and branded supplier to deal with your account and charges.